FAQ
Shopping and ordering
HOW DO I PLACE AN ORDER?
You can place an order by adding the desired products to your shopping cart. This button is easy to recognize per product by the green bar with the text 'add to cart'.Once you have added all the products, go to your shopping cart. The shopping cart icon is at the top right and looks like this:
To complete the order, click on 'proceed to checkout'
IS ONLINE SHOPPING SAFE AT OMG?
We do our utmost to protect your data and visit as best as possible. We use an SSL certificate to encrypt the data between your computer or phone and our website. Our website is protected against attacks and the software is always up to date.Your data is stored on highly secured servers. Payments are made via the Shopify payment gateway, the data is unreadable from outside and the connection with your bank or chosen payment method is secure.
Payment and Delivery
WHAT PAYMENT METHODS ARE AVAILABLE?
You can pay with iDeal, credit card (Visa and Mastercard) and Klarna. For Klarna you choose if you prefer to pay afterwards.WHAT ARE THE SHIPPING COSTS?
Shipping costs for orders under 30 euros are 4.95 euros per order in the Netherlands. For Belgium, shipping costs are 5.95 euros. All orders over 30 euros are shipped for free.HOW WILL MY ORDER BE SHIPPED?
We ship all packages with PostNL. When your package is shipped you will receive a Track&Trace code so you can follow your package.WHAT IS THE DELIVERY TIME?
Orders placed on working days before 19:00 will be shipped the same day. You can choose between home delivery or delivery to a PostNL point.Unfortunately, once we have transferred your package to PostNL, we can no longer influence the delivery. Due to busy times at PostNL, your package may sometimes be delayed.